Privacy Policy

Last updated: June 3, 2026

This Privacy Policy describes how Connor T. MacIvor, doing business as HVAC Response A.I. ("we," "us," "our"), collects, uses, and protects information you provide when you interact with our website at hvacresponseai.com or our messaging services.

Information We Collect

We collect information you voluntarily provide, including your name, business name, email address, and mobile phone number, when you submit an inquiry, interact with our website chat widget, or request a demonstration of our services.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and service requests;
  • Coordinate appointments and follow-up communications related to an existing inquiry;
  • Send you a transcript of your interaction and sample service messages you have requested;
  • Provide customer care and support related to our services.

SMS / Text Messaging

If you provide your mobile phone number, you consent to receive customer-care text messages from HVAC Response A.I. related to your inquiry or support request. Message frequency varies based on your interactions. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help. We do not sell or share your mobile information with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data is never shared with third parties for marketing.

Information Sharing

We do not sell your personal information. We may share information with service providers (such as our communications platform) solely to operate our services on our behalf, under confidentiality obligations.

Data Retention & Security

We retain your information only as long as needed to provide our services and meet legal obligations, and we use reasonable measures to protect it.

Your Choices

You may opt out of text messages by replying STOP. You may request access to or deletion of your information by contacting us at connor@hvacresponseai.com.

Contact Us

HVAC Response A.I. (Connor T. MacIvor)
27943 Seco Canyon Rd, Ste 593, Saugus, CA 91350
connor@hvacresponseai.com · 661-400-1720

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HVAC Response A.I. · 27943 Seco Canyon Rd, Ste 593, Saugus, CA 91350 · 661-400-1720 · connor@hvacresponseai.com
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